8bat Privacy Policy – How We Handle Your Personal Data

1 Who This Policy Covers

This Privacy Policy applies to all individuals who visit the 8bat website at 8bat.win, register an account, use any part of the platform — including sports betting, casino games, slots, bingo and promotions — or interact with 8bat customer support. It covers the personal data collected through the website and through any communications you have with us.

By registering an account on 8bat, you acknowledge that you have read this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with any part of this policy, you should not register an account or use the platform.

2 What Data We Collect

8bat collects personal data through several routes — information you provide directly when you register and use the platform, information generated automatically by your use of the platform, and in some cases information from third-party sources used for identity verification. The table below summarises what is collected and how.

We do not collect special category data — such as health information, religious beliefs or political opinions — and there is no reason to provide such information when using 8bat. If this type of data is ever submitted inadvertently through a customer support communication, it is not stored or used for any purpose.

3 Why We Collect It

Every category of data collected by 8bat has a specific, documented purpose. We do not collect data that we do not have a clear reason to hold. The main purposes for which we process personal data are:

• Account administration — Creating and managing your account, processing login requests and maintaining your account settings and preferences.
• Identity verification (KYC) — Confirming that you are who you say you are before withdrawals are processed. This protects you from unauthorised withdrawals and is a standard requirement on any financial platform.
• Payment processing — Processing deposits and withdrawals in PKR through your chosen payment method, whether that is JazzCash, Easypaisa, Raast, bank transfer or card.
• Security and fraud prevention — Monitoring account activity for signs of fraud, money laundering, duplicate accounts or other prohibited behaviour. This protects both the platform and legitimate players.
• Responsible gaming — Monitoring usage patterns to identify players who may be showing signs of problematic gambling behaviour, and administering self-exclusion, deposit limits and other responsible gaming tools.
• Customer support — Responding to queries, processing complaints and providing account-related assistance.
• Regulatory compliance — Meeting any legal or regulatory obligations applicable to the operation of the platform.
• Platform improvement — Using aggregated, anonymised technical and usage data to understand how the platform performs and where it can be improved. Individual player data is not used for this purpose in a way that is personally identifiable.
• Marketing communications — Sending promotional emails, bonus notifications and platform updates to players who have opted in to receive them. You can withdraw this consent at any time via account settings.

4 How We Use Payment Data

Financial data requires a separate mention because it is among the most sensitive information that 8bat handles. When you make a deposit or request a withdrawal, the payment details you provide are used solely for the purpose of processing that specific transaction. Payment details are transmitted over encrypted connections and are not stored on 8bat servers in a form that would allow them to be used independently for additional transactions without your action initiating them.

8bat uses third-party payment processors to handle the technical aspects of PKR transactions via JazzCash, Easypaisa, Raast, bank transfers and cards. These processors operate under their own security and data protection standards appropriate to their role as financial services providers. Your payment information shared with these processors is subject to their own privacy policies in addition to this one.

Transaction history — amounts, dates, methods and processing status — is retained as part of your account record for as long as your account is active and for a defined period following account closure, as described in Section 7.

5 Cookies and Tracking

8bat uses cookies and similar technologies on the platform. Cookies are small data files placed on your device when you access a website. They serve several functions on the 8bat platform:

• Essential cookies — Required for the platform to function. These keep you logged in during your session, remember your language and display preferences and maintain your active game state. The platform cannot function properly without these.
• Analytics cookies — Used to understand how users navigate the platform in aggregate — which sections are accessed most, where users spend time and where they encounter difficulties. This data is anonymised and used for platform improvement only.
• Security cookies — Used to detect suspicious activity, prevent CSRF attacks and maintain session integrity.
• Preference cookies — Remember your settings between sessions so you do not need to reconfigure things like odds format or notification preferences every time you log in.

You can manage cookie preferences through your browser settings. Disabling essential cookies will prevent the platform from functioning correctly. Disabling analytics cookies will not affect your ability to use the platform but will limit 8bat's ability to improve the experience over time.

6 Who We Share Data With

8bat does not sell your personal data. We share data only in the circumstances described below and only to the extent necessary for the purpose specified:

• Payment processors — JazzCash, Easypaisa, Raast, bank networks and card processing partners receive the financial data necessary to process your transactions.
• Identity verification providers — Third-party KYC services receive copies of identity documents you submit when verifying your account. These providers operate under strict data handling agreements.
• Fraud prevention services — Aggregated account and transaction data may be shared with fraud detection services to identify patterns of prohibited behaviour across the platform.
• Game software providers — Game providers whose products are offered on 8bat may receive session data relevant to the operation of their games (for example, to resolve disputes about a specific game round).
• Legal and regulatory authorities — Where legally required, 8bat may disclose account data in response to a valid legal request. We will not disclose data beyond what is required by the specific legal obligation.

7 How Long We Keep Data

8bat retains personal data for as long as your account is active. When you close your account, personal data is not deleted immediately — it is retained for a defined period for the following reasons:

• To complete any pending transactions or resolve any open disputes.
• To maintain records that may be required in relation to a legal or regulatory obligation.
• To enforce the terms of any self-exclusion that was in place at the time of account closure.
• To detect and prevent fraud, including preventing a previously suspended account from being re-registered.

After the applicable retention period has passed, personal data that is no longer needed is securely deleted or anonymised. Anonymised data — data from which all personally identifying information has been removed — may be retained indefinitely for analytical purposes.

8 How We Protect Your Data

8bat implements a range of technical and organisational security measures to protect personal data from unauthorised access, accidental loss, alteration or disclosure. These include:

• SSL encryption — All data transmitted between your device and the 8bat platform is encrypted in transit.
• Access controls — Access to personal data is restricted to staff who need it to perform their role. Unnecessary access is not permitted.
• Two-factor authentication — Optional 2FA is available to all account holders to add a second layer of protection to the login process.
• Secure storage — Personal data is stored on secured servers with appropriate physical and network security controls.
• Regular security reviews — Platform security practices are reviewed periodically and updated in response to emerging threats.

While 8bat takes security seriously and implements reasonable measures, no online platform can guarantee absolute security. You can help protect your account by using a strong, unique password for 8bat, enabling two-factor authentication and never sharing your login details with anyone else.

9 Your Privacy Rights

As an 8bat account holder, you have the following rights regarding your personal data. To exercise any of these rights, contact customer support via live chat or email at [email protected]. We will respond to all data rights requests within a reasonable period.

10 Children and Minors

The 8bat platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. The registration process includes age confirmation and identity verification is required before withdrawals are processed, which serves as an additional check on age.

If 8bat identifies that an account has been registered by or on behalf of a minor, or that an account is being used by a minor, the account will be immediately closed and any deposits will be returned via the original payment method after investigation. Any winnings associated with the account will be forfeited.

11 Changes to This Policy

8bat may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable data protection standards, or improvements to how we explain our data practices. The date at the top of this page shows when the policy was last updated.

Where a material change is made — one that significantly affects your privacy rights or our data practices — we will notify registered account holders by email or through an in-platform notification before the change takes effect. Minor clarifications that do not materially alter the nature of our data practices may be made without specific notification.

Continued use of 8bat following the publication of an updated Privacy Policy constitutes acceptance of the revised version. If you disagree with changes to this policy, you may close your account by contacting customer support.

12 Contact Us

For any questions about this Privacy Policy, to exercise your data rights, or to raise a concern about how your personal data has been handled, please contact the 8bat support team:

You can also review our FAQ section for answers to common questions about account data, verification and payment information without needing to contact support directly.